Support Directory

Common Questions

Q: What should a new client know before working with you?

Every new client begins with a comprehensive psychiatric evaluation to understand their history, symptoms, and goals, followed by collaborative treatment planning built around their individual needs.

Q: What is your typical treatment process?

Treatment begins with an initial psychiatric evaluation, followed by a personalized care plan combining medication management and evidence-based therapeutic approaches, with ongoing follow-up visits to monitor progress.

Q: What conditions do you treat?

We treat anxiety, depression, anger management, ADHD, mood disorders, PTSD, and provide general medication management across the lifespan, from preteens to older adults.

Q: Do you offer telehealth?

Yes. We offer secure telehealth appointments in addition to in-person visits at our Elizabeth, NJ office.

Q: What insurance do you accept?

We accept Aetna, AmeriHealth, Horizon BCBS, Blue Cross Blue Shield, Empire BCBS, UnitedHealthcare, UHC, Optum, Oxford, Cigna, Evernorth, Wellpoint, 1199SEIU, Medicaid, Medicare, AARP, No-Fault insurance, and self-pay.

Q: What are your office hours?

We are open Monday through Friday, 9:00 AM to 5:00 PM. We are closed on weekends. Telehealth appointments may offer additional flexibility.

Find immediate answers about practice policies, treatment processes, psychiatric evaluations, telehealth parameters, and accepted insurance plans.

Who is Jacqueline Torgbor?

Jacqueline Torgbor, PMHNP-BC is a Board Certified Psychiatric Mental Health Nurse Practitioner licensed in New Jersey.

She has over 11 years of hands-on nursing experience alongside 2+ years of dedicated psychiatric practice. Jacqueline holds a Master of Science in Nursing (MSN) from Walden University (2021). You can explore her complete professional specialties on her provider bio profile.

What are your office hours?

Our office operating hours are:

Monday – Friday: 9:00 AM – 5:00 PM
Saturday – Sunday: Closed

We are situated locally at 28-32 Prince Street, Elizabeth, NJ 07308. Please view full logistics and phone routes on our contact directory.

What should a new client know before working with you?

It's important to know that clinical success begins with careful listening and structured coordination. Every new intake process begins with a formal, comprehensive psychiatric evaluation.

This initial diagnostic session enables Jacqueline to fully map out your clinical history, identify critical symptoms, discuss prior medications, and cooperatively build a personalized, evidence-based treatment plan suited specifically for your life goals.

What is your typical treatment process?

Our evidence-based treatment workflow is safe, structured, and continuous:

Initial Evaluation: A comprehensive diagnostic exploration (60 minutes).
Personalized Care Plan: Collaboratively combining tailored medication pathways and structured therapies.
Follow-Up Appts: Ongoing check-ins to monitor symptom reduction, manage dosing protocols, and ensure medication safety.

Learn about our diagnostic processes on our services directory.

Do you offer telehealth?

Yes. We offer fully secure, HIPAA-compliant telehealth services for residents residing across the state of New Jersey.

Virtual visits provide highly accessible, flexible support directly from the comfort of your own home, completely preserving the same warmth and evidence-based precision as an in-office session. For technology requirements, please contact our administrative coordinator.

What conditions do you treat?

Strength Behavioral Services treats a comprehensive spectrum of psychiatric and behavioral disorders across the lifespan (from preteens to older adults):

We specialize in diagnosing and treating Anxiety Disorders, Major Depression, ADHD (supported by clinical QB Testing), Anger Management, Mood Stabilization, PTSD, and safe ongoing Medication Management.

What insurance do you accept?

We accept an extensive range of major healthcare insurance plans including:

Horizon BCBS, Blue Cross Blue Shield, Aetna, UnitedHealthcare, UHC, Optum, Oxford Health Plans, Cigna, Evernorth, AmeriHealth, Empire BCBS, Wellpoint, 1199SEIU, Medicaid, Medicare, and AARP.

We are also proud to officially accept No-Fault Insurance Cases (Auto Accidents) and offer transparent, competitive Self-Pay rates. You can view all billing parameters on our insurance directory.

Still have a question? Contact us directly.

Our clinical coordinators are available to clarify clinical processes or assist with onboarding.

Submit an Inquiry Call (908) 895-8089